Store Policies
DELIVERY
I use Royal Mail Next Day Special Delivery Guaranteed by 1pm for UK deliveries. This method of postage is fully insured and tracked and requires a signature. This method of postage costs £9.95 and will be added at checkout. For international deliveries I used Parcel Force global express which is fully insured and tracked and requires a signature. This costs £85.00 and the extra cost of this is due to the insurance cost Parcel Force charge. Again this is added at checkout stage. Some countries may charge import tax and customs duty, this varies by country. These charges are out of my control and you are advised to check them before purchase.
I will post your knives out as soon as possible after purchase and will send you the tracking number. You can track your parcel on the Royal Mail website. If there is any problem with the shipping please let me know as soon as possible so I can get it sorted out with Royal Mail for you.
COLLECTION
I also offer the option of collection from Sheffield. If you would like to collect please select this option at checkout and then contact me to arrange a suitable time.
CANCELLATIONS
In line with the Distance Selling Regulations you have the right to cancel your order within 14 working days after delivery. If you cancel your order within this time period then the full cost of the item and the postage cost will be refunded. You will be responsible for the cost of return postage and are strongly recommended to use recorded insured delivery.
FAULTS
If the knife is faulty please contact me with the details and then we can arrange for it to be sent back for repair. I will repair the knife and send it back to you and I will also refund your cost of return postage.
AGE
You must be over 18 to buy a knife from this site. My assumption is that due to the price of the knives and the method of payment that you are over 18 but if I am in any doubt I will ask for age verification proof.
PERSONAL INFORMATION
Your payment details are processed through a secure payment processor - Stripe and I do not have access to them. I keep a record of your order details which won’t be shared with anyone. I use your details to post the knife to you and your email address will be added to my newsletter list which you can unsubscribe from at any time.
I use Royal Mail Next Day Special Delivery Guaranteed by 1pm for UK deliveries. This method of postage is fully insured and tracked and requires a signature. This method of postage costs £9.95 and will be added at checkout. For international deliveries I used Parcel Force global express which is fully insured and tracked and requires a signature. This costs £85.00 and the extra cost of this is due to the insurance cost Parcel Force charge. Again this is added at checkout stage. Some countries may charge import tax and customs duty, this varies by country. These charges are out of my control and you are advised to check them before purchase.
I will post your knives out as soon as possible after purchase and will send you the tracking number. You can track your parcel on the Royal Mail website. If there is any problem with the shipping please let me know as soon as possible so I can get it sorted out with Royal Mail for you.
COLLECTION
I also offer the option of collection from Sheffield. If you would like to collect please select this option at checkout and then contact me to arrange a suitable time.
CANCELLATIONS
In line with the Distance Selling Regulations you have the right to cancel your order within 14 working days after delivery. If you cancel your order within this time period then the full cost of the item and the postage cost will be refunded. You will be responsible for the cost of return postage and are strongly recommended to use recorded insured delivery.
FAULTS
If the knife is faulty please contact me with the details and then we can arrange for it to be sent back for repair. I will repair the knife and send it back to you and I will also refund your cost of return postage.
AGE
You must be over 18 to buy a knife from this site. My assumption is that due to the price of the knives and the method of payment that you are over 18 but if I am in any doubt I will ask for age verification proof.
PERSONAL INFORMATION
Your payment details are processed through a secure payment processor - Stripe and I do not have access to them. I keep a record of your order details which won’t be shared with anyone. I use your details to post the knife to you and your email address will be added to my newsletter list which you can unsubscribe from at any time.